Replace the bracketed placeholders with your own details before sending. Save your finished version somewhere easy to find so you can reuse it next year.
Vendor / Publisher Inquiry
A professional inquiry to a textbook publisher, curriculum vendor, or educational company.
How to use this email
When to send it
Once you have a real reason to ask. A sales rep does not read this as curiosity. They read it as a lead, and it enters a system that produces emails and phone calls for a year, whether or not you ever buy anything.
Find out first whether you are supposed to contact vendors directly. Many districts route anything with a price attached through purchasing, and a rep phoning your principal about a quote you requested is a bad way to discover that; check with your administration first.
What to change before you send
- State your buying authority in the first paragraph. "I am gathering information for our department's spring review and do not hold purchasing authority" saves everyone a month. A vague inquiry gets escalated, and a rep who thinks you can sign will call you, then call your principal.
- Ask for a trial, not a demo. A demo is their meeting: forty-five minutes of slides and a hand-picked sample account. A trial is thirty days with your own kids, which is how you find out the reading levels run two grades high or that it will not load on the school Chromebooks.
- Turn the pricing bullet into actual questions. Per seat or per building, what renewal costs in year two, whether training is included or billed, what happens to student work when the subscription lapses. The single word "pricing" gets you a phone call instead of a number.
- Use your school address, not your personal one. You are going on a list either way. Keep it out of your own inbox, and keep the thread somewhere an administrator can be forwarded into later.
- Delete the third bullet if you do not have a third question. Padding the list to three makes the email read like a formality.
What a good reply looks like
This is the one cold email that gets answered. Usually inside a day, often from two people, and then again the following week. The speed reflects their job, not the quality of your writing.
A good reply has a written price in it, a straight answer about the trial, and no requirement that you sit through a call first. If it all comes back as a calendar link with no numbers, that tells you how the rest will go.
When you are finished, close it in writing: "We are not moving forward this year, please remove me from your list." Once, plainly, in an email you can point back to. That works better than ignoring them.